Back again with another how-to. This is a follow on which covered how to exit our Teamviewer remote support tool in order to use a version from another supplier. This guide will instead show you how to create a custom password so that you don’t have to switch tools. Again, this should only be required […]
Kris Jorgensen
Exit the RMM TeamViewer Host
How to exit TeamViewer Host; when in use by MSP or IT company. Here at Atcom, our Remote Management and Monitoring tool uses TeamViewer for remote control access to servers and endpoints. TeamViewer is a popular remote desktop program for many companies in the IT space, however the hosted version sometimes doesn’t play nice with […]
ATCOMs favourite Windows 10 features
We know that some people are dragging their feet about upgrading to Windows 10, the latest and greatest offering for the Microsoft desktop operating system. According to Microsoft and other third-party calculations, 292 million systems are powered by the new OS, which is still less than a year old. If you’re someone who likes to […]
Ransomware Alert
Hi everyone. We’ve just received word from our friends at Trend Micro that a new version of Torrent-locker is doing the rounds disguised as a fake Australia Post website. We advise users: Do NOT enter Captcha codes to any postal tracking site. Do NOT open attachments from emails you aren’t expecting. Confirm the URL in […]
Trojan encrypting networks
We’ve now had several cases of a Trojan infecting PCs and encrypting local user data, as well as data on shared server drives. If you see an error message like this, please turn off your computer and get in touch with your IT support immediately. This program will silently reach out to the Internet to […]
Dodgy tech support callers
We’ve had several reports of calls received from people claiming to be from “Microsoft” or “Telstra”, on numbers like 0011 976 000. The caller will claim your PC is infected or has errors and will offer to fix you up remotely. You will then be directed to install a remote support tool, which will give […]
Fake AFP websites
Another alert from our buddies over at Trend Micro: tl:dr – Always verify the integrity of a website – look for “https” and proper certificates. If you believe you may be infected, turn off the computer and seek professional advice immediately. Fake Australian Federal Police websites spreading Torrent-locker after changing their social engineering target. At […]
Cryptolocker 4 alert
New alert from our friends over at Trend Micro: tl:dr – Don’t open any attachments from suspicious emails. Australia Post doesn’t send notifications this way. If you believe you may be infected, turn off the computer and seek professional advice immediately. Two Ransom-ware outbreaks are happening right now:Australia Post and Cryptowall Attachment. The spam (distributing Cryptowall 4) […]