Add a custom password to Teamviewer

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Back again with another how-to. This is a follow on which covered how to exit our Teamviewer remote support tool in order to use a version from another supplier. This guide will instead show you how to create a custom password so that you don’t have to switch tools. Again, this should only be required if someone you trust is requesting access to your PC, for example to support your software.   1. Find the Teamviewer icon in your task tray. Right click to open the menu, and left click to open the “Options”. 2. Click “Security” then click “Manage […]

Exit the RMM Teamviewer Host

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How to exit Teamviewer Host when in use by MSP or IT company. Here at Atcom, our Remote Management and Monitoring tool uses Teamviewer for remote control access to servers and endpoints. Teamviewer is a popular remote desktop program for many companies in the IT space, however the hosted version sometimes doesn’t play nice with ad-hoc versions. The following instructions will hopefully assist you in getting support from these companies that use Teamviewer to remotely assist without interfering with your IT companies support tools. Locate the Teamviewer icon. Click the “show hidden icons” button on your task tray if you […]

Email real or scam? – Federal Court

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No, you haven’t been subpoenaed. (Unless, of course, you have). This image shows an email our client received today. I’ve created a quick checklist to see if an email is real or scam. DO NOT CLICK LINKS DO NOT ALLOW PICTURES TO DOWNLOAD ARE YOU EXPECTING THIS EMAIL? Google for: “scam the federal court of australia” The from email address – mail@loanserver.net – I doubt the Federal Court would send from this address. The two links in red, hover your mouse over the link without clicking and you can see where the link will go. Here I have added it […]

ATCOMs favourite Windows 10 features

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We know that some people are dragging their feet about upgrading to Windows 10, the latest and greatest offering for the Microsoft desktop operating system. According to Microsoft and other third-party calculations, 292 million systems are powered by the new OS, which is still less than a year old. If you’re someone who likes to hold off on upgrading, we’d like to offer a few of our favourite features of the new OS to perhaps spur you on. Don’t forget you only have until July 29 this year to obtain the upgrade for free (for qualifying existing installations). Wes: Improved […]